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WORLDWIDE FREE SHIPPING BY China Post Air Mail or ePacket.if exceed 2KG ,We will send DHL ,Fedex,EMS,TNT.
We are not responsible for any custom duty or import tax.
We will send the goods within 3-5 working days after the full payment has been confirmed. If the payment is not available, your order will be closed automatically.
Russian customers must give us the receiver’s full name.
The shipment by Aliexpress Standard Shipping for less than 30kg goods is in 15-35 working days. If you need the item urgently, Please contact us for express shipping. We will calculate the express shipping cost for you. Express shipping takes about 3-7 days to arrive.
If you haven’t got it within the shipping time, please contact us without hesitation. We will check it for you with the post office and customs. Because sometimes it will be delayed for traffic or flight jams. Please do not open dispute to us, we will take responsibility to resend or refund for any lost item.
To protect your interest, please check your shipping addresses carefully when placing an order. We will not be responsible for item loss due to wrong or unknown address.
Delivery status is based on tracking information provided by postal office/courier.
Please note that we are not responsible for any import tax that may incur.
Please understand that shipping loss, though rather seldom, is part of online trading, please be understandable when something beyond anyone’s control affects delivery time (such as natural disasters).
Please check carefully and do not sign the parcel if it is broken on arrival.
We are happy to accept return/refund/replacement within 7 days after the product is received under the following conditions. Or else, the return/refund/replacement could not be issued.
You are not satisfied with the product.
The product you received is defective.
You received the wrong product.
The product didn’t arrive after the promised time.
The product is not the same as described.
Please note, the shipment cost will be jointly assumed by both sides. But if a product is defective or does not function properly, we will bear all the shipment cost.
Please contact us before shipping out a return.
Customer service is an integral part of our business, please give us 5 star positive feedback if you are satisfied with our products and service. Thanks!
If you require any questions or need any other support, please contact us before leaving a negative feedback. We will do our best to help you.
|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.